Privacy Policy

This Privacy Policy explains how RO Care Patna ("we", "us", "our") collects and uses information when you visit this website or contact us for RO water purifier services in Patna.

1. Information we collect

When you fill our booking form, call us, or message us on WhatsApp, we may collect your name, mobile number, area/address, and details about the service you need. We do not ask for bank, card or other sensitive financial details on this website.

2. How we use your information

• To contact you about your service request and schedule a technician visit.
• To send service reminders for AMC or due filter changes, if you are our customer.
• To issue bills and handle warranty or complaint requests.

We do not sell, rent or trade your personal information to anyone.

3. Cookies and advertising

This website may use cookies and similar technologies, including Google Ads conversion tracking and Google Analytics, to understand how visitors use the site and to measure the performance of our ads. Google may use cookies to show ads based on your past visits to this and other websites. You can opt out of personalised advertising at Google Ad Settings and learn more about how Google uses data at policies.google.com.

4. Third-party services

When you submit the form, your details are passed to WhatsApp (operated by Meta) so the message can be sent to us. Use of WhatsApp is governed by its own privacy policy. Our embedded map is provided by Google Maps.

5. Data retention and security

We keep customer details only as long as needed for service, billing and warranty purposes, and take reasonable steps to keep them secure.

6. Your choices

You can ask us to update or delete your details, or to stop sending you reminders, by calling or emailing us using the details below.

7. Contact

RO Care Patna, East Lakshmi Nagar, Patna, Bihar
Phone: +91 91426 08235 · Email: info@rocarepatna.in

Last updated: October 2026